Q: Does Florim USA have a Tile Pattern Library?

A: The Tile Pattern Library is your source for the latest installation pattern designs.  Florim offers a wide variety of tile shapes and designs. Check out the Tile Pattern to find out which pattern will look best for your installation. You can find it in the “Downloads” area under each of the individual “products” pages on our website.
Download the Florim USA Pattern Library here.


Q: Does Florim USA has grout recommendations?

A: Florim USA recommends a minimum grout size of 3/16” (5mm). If you’re doing a staggered tile installation pattern, we recommend using a 30% offset.  If installing the tile in a brick pattern with ½ pattern mandatory, a larger grout joint is recommended to hide installation imperfections (minimum of ¼”).

We don’t have a fixed recommendation for grout spacing for rectified materials.


Q: Where can I find Warranty Information?

A: Download the file here


Q: Is your tile LEED compliant?

A: We have several products that have been 3rd party certified for recycled content.
You can also earn LEED points for being within a 500 mile radius of the manufacturing facility.

For more information please contact info@florimusa.com


Q: Can your tile be installed outside, is it frost resistant?

A: Most of our tile may be installed indoors or outdoors and is rated as being frost resistant; however, it is always a good idea to check the slip resistance of the tile before installing near wet areas.


Q: How do I cut my tile, my blade keeps breaking?

A: If you’re using an angle grinder, the blade must not have any vibration and the tile should be held so that there is no movement.  Remember to always follow proper safety procedures, as required by the products manufacturer, when handling cutting material and tools.

The same holds true when you’re using a wet saw.  The blade must be held in a position to eliminate vibration and the water should be evenly distributed across the blade.  If the blade is dull, you can use a blue stone to sharpen it.

For more specific questions or concerns about installation, the Ceramic Tile Education Foundation (CTEF) has a listing of certified people in your area at tilecareer.com


Q: Can I install this tile in a modular format?

A: Most, but not all, of our products can be installed in a modular format.  It is important that you have the installer contact the Sales Representative to verify that the installation is appropriate.


Q: What is warpage tolerance for calibrated porcelain tile?


Warpage edge +/- 0.75% or 2.3mm, whichever is less
Warpage diagonal +/-0.50% or 2.0mm, whichever is less

Measurements to be done using procedure ASTM C485
** Florim’s internal specification has a lower tolerance. This means that we exceed the requirements listed above easily.


Q:Where do your raw materials come from?

A: The bulk of our raw materials come from the Tennessee and Kentucky boarder (Gleason and Paris (TN)), and Sledge Mississippi.  We also use some recyclable glass from Montgomery County, Clarksville, TN.  All of our products contain a percentage of recycled materials.  In addition, we recycle the powders, pastes, and residues from the plant’s industrial processes. These efforts allow us to offer products that are ecologically friendly.


Q: How do I clean porcelain tile?

A: Porcelain tile is among the easiest of flooring materials to clean. You can clean your porcelain tile with a damp sponge mop, a solution of 1/4 cup of white vinegar to 2 gallons of water works best.  Be sure to allow time for drying.  You can also sweep or vacuum.

Although porcelain tile, by definition, is impervious, it is still possible for its surface to discolor. The following instructions explain how to clean porcelain tile surfaces.

Glazed Tile:

For glazed porcelain tiles, use the following instructions for general cleaning:

  • Sweep or vacuum loose dirt and dust from the floor. An untreated dry dust mop is recommended instead of a broom.
  • Mop the floor with a mild cleaning solution (do not use wax, oil-based, or abrasive cleaners).
  • Rinse the tile thoroughly with clean and clear water.
  • Drying is also recommended – to increase the shine and to prevent water spots.

Textured Tile:

A textured porcelain tile surface requires additional cleaning procedures. A standard wet-mopping will not effectively clean a textured surface. For cleaning textured surfaces, follow these instructions:

  • Sweep or vacuum dust and debris from the floor. When sweeping, use a soft-bristle broom and sweep in 2 directions. First follow the direction of the tile, and then sweep diagonally. This will ensure the removal of all foreign material that might be residing in the texture.
  • Saturate the tile with a neutral cleaning solution, such as vinegar, with hot water and stir. Allow the cleaning solution to remain on the floor 5 – 10 minutes. Scrub the floor with a brush; again using a two-direction method.
  • Rinse the floor with clean, clear water to remove the cleaning solution.
  • For high traffic locations, it is recommended to clean the floor at least once per day and wet mop at regular intervals.

Always Remember:

  • Do not clean porcelain tile flooring with ammonia or with cleaners that contain bleach and/or acid. Acid and ammonia based cleaners may modify grout color.
  • Do not use wax, oil-based, abrasive cleaners, or sealants.
  • Agents that contain any dyes or colors are not recommended.
  • Use rugs at entrances to prevent dirt and grit from being tracked onto the tile flooring from outdoors.
  • Do not use steel wool pads, because loose steel particles may create rust stains in the grout.